Maintenance & Support Package
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What we offer
- From 20 hours/month of website support included (from 40 hours for premium package)
- Highly qualified specialists responsible for the update process on your project
- Careful analysis of problems on the site with subsequent implementation of solutions.
- Regular updates
- Features development
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How it works?
- Signing the Contract
- Continuous Monitoring & Maintenance
- On-Demand Support & Task Requests
- Transparent Workflow & Reporting
Signing the Contract
Once you subscribe to our Maintenance & Support Package, we will provide you with access to our task tracking system. This platform serves as the central hub for communication with our support specialists and for tracking ongoing tasks related to your website’s maintenance.
Continuous Monitoring & Maintenance
Our experts proactively monitor your website to detect and resolve potential issues before they affect performance. This includes:
- Error detection & troubleshooting – Identifying and fixing bugs, broken links, or compatibility issues.
- Performance optimization – Ensuring fast load times and smooth user experience.
- Security checks – Regular scans for vulnerabilities, malware, and unauthorized access attempts.
- Plugin & theme updates – Keeping all components up to date to maintain stability, security, and compatibility.
- Backup management – Ensuring reliable backups are in place for quick recovery if needed.
On-Demand Support & Task Requests
If you need additional work beyond the standard maintenance tasks, you can submit a request through our system. Whether it’s custom feature development, content updates, design adjustments, or technical enhancements, our team is ready to assist.
Transparent Workflow & Reporting
- Track all active and completed tasks in real time.
- Receive regular reports detailing the health, performance, and security status of your website.
- Get proactive recommendations on improvements and best practices.